Privacy Policy

1. Introduction

This Privacy Policy describes how Pitch Pilot ("we," "us," or "our") collects, uses, and shares information when you use our dashboard, website, and related services (collectively, the "Service").

2. Information We Collect

2.1 Information You Provide

We collect information you provide directly to us, including:

• Account information (email, name, profile data)
• Authentication data from Google (via Supabase) or Telegram
• Freelancer profiles you create
• Job proposal templates you create
• Custom job feed configurations
• Settings and preferences

2.2 Information We Collect Automatically

When you use our Service, we automatically collect:

• Log data (IP address, browser type, pages visited, time spent, actions taken)
• Device information (hardware model, operating system)
• Usage data (features used, interactions with the interface)
• Event data (logins, proposal generations, feed creations)

2.3 Information from Third Parties

We may receive information from:

• Supabase for Google authentication
• Telegram for Telegram authentication
• External bot services for job data and proposal generation

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve the Service
• Create and update your account
• Process subscriptions and manage tokens
• Generate AI-assisted job proposals and filters
• Monitor and analyze usage trends
• Detect and prevent fraud and abuse
• Communicate with you about the Service

4. Data Storage and Security

4.1 Data Storage

Your data is stored in our PostgreSQL database with the following types of information:

• User profiles and authentication data
• Freelancer profiles
• Proposal templates
• Job feed configurations and matches
• User activity events

4.2 Security Measures

We implement appropriate security measures including:

• JWT-based authentication
• HTTP-only cookies with secure flags
• Parameterized SQL queries to prevent injection
• Environment-specific security configurations
• Transaction management for database integrity

5. Information Sharing

5.1 Service Providers

We may share information with third-party vendors who need access to information to provide services to us, including:

• Cloud hosting providers
• Authentication providers (Supabase)
• Analytics services
• Payment processors

5.2 Analytics

We use analytics services including:

• Heap Analytics
• Hotjar
• Google Analytics

These services help us understand how users interact with our Service.

6. User Choices and Rights

6.1 Account Information

You can update your account information through the account settings page.

6.2 Cookies

Most web browsers are set to accept cookies by default. You can usually modify your browser settings to decline cookies.

6.3 Data Access and Deletion

You may request access to your personal information or deletion of your account by contacting us.

7. Public Feeds

If you choose to make your job feeds public, the feed information will be visible to all users of the Service, including non-registered visitors.

8. Data Retention

We retain your information for as long as your account is active or as needed to provide you with the Service. We may retain certain information for legitimate business purposes or as required by law.

9. Children's Privacy

The Service is not directed to children under 16, and we do not knowingly collect personal information from children.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence, where data protection laws may differ.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on this page.

12. Contact Us

If you have any questions about this Privacy Policy, please contact us.